The Evolution of Member Billing
As the fitness industry has evolved, so have operators' billing needs.
Artificial intelligence and machine learning are taking apps to the next level, offering real-time information that dynamically adapts to your members' needs and desires.
The Evolution of Member Billing
As the fitness industry has evolved, so have operators' billing needs.
Life Fitness: The Rise of Next-Level Technology Ecosystems
Technology ecosystems have evolved greatly - especially in the health and fitness industry - during the past 20 years.
Sibec Americas 2024 Fuels Four Days of Deals
Sibec Americas 2024 was held at The Langham Huntington resort in Pasadena, California from May 19-22
Sibec: Operator-Supplier Events Purpose-Built for Business
For more than 25 years, Sibec has been hosting unique events designed to bring operators and suppliers together for bespoke, one-to-one meetings and networking opportunities in upscale, comfortable settings.
Sibec: Operator-Supplier Events Purpose-Built for Business
For more than 25 years, Sibec has been hosting unique events designed to bring operators and suppliers together for bespoke, one-to-one meetings and networking opportunities in upscale, comfortable settings.
Technogym: The Evolution of an AI-based, End-to-End Open Platform
Technogym offers insights into its AI-based ecosystem that allows for personalization and engagement.
Top 2 Trends From Health & Fitness Industry Executives
Members of IHRSA’s Industry Partner Advisory Council offer their take on the evolution of health and fitness in 2024.
How a Customer-centric Culture Creates Success
By focusing on creating consistent, highly positive experiences for the customer, Xplor Mariana Tek has become a leading boutique fitness software solution.
Optimizing Health Club Billing and Collections
Keeping health club, gym, and studio billing under control can be easily managed when utilizing the correct softwares and training staff.
Charting the Evolution of a Healthcare Ecosystem
Starting with a single product, Myzone has built an interconnected suite of interactive products and solutions serving clubs, corporate wellness, the military, sports teams, and more.
Partner Integration Makes Club Management Platforms More Powerful
Technology integration has been used to make software platforms more versatile, but how does it work and when is it most effective?
Leveraging the Health Club Member Journey
A good platform accounts for the right contact at the right time and gives members the tools they need to help manage their own memberships.
11 Best Practices on Virtual Offerings at Health & Fitness Clubs
In the wake of the pandemic, consumers may be expecting you to offer a virtual product. Learn how to create a high-quality virtual offering to support your physical space and grow your business.
Body Composition Scans Made Easy
This once-challenging technology has become less complex and more accessible.
Is It Time for a Club CRM System?
You might think that a CRM system isn’t for a business your size, but the fact is that most businesses with 10 or more employees use them.
Getting a Handle on Your Health Club’s To-Do List
As you grow, tracking daily tasks can seem overwhelming. You might need to ditch the sticky notes and clipboards for something offering better organization.
Talks & Takes: Medical Innovations, Relief Expectations, & More [VIDEO]
This edition of Talks and Takes with fitness industry experts Brent Darden, Bill McBride, Blair McHaney, and Sara Kooperman, in collaboration with IHRSA and REX Roundtables, broke down the most recent news around marketing trends, the bounceback of the industry, medical breakthroughs, and more.
The Right Software Streamlines Health Club Operations: A Case Study
How Franco’s Athletic Club found the membership platform—and app—to meet their needs.
Health Clubs Are Taking Member Engagement to the Next Level
When fun becomes a powerful retention tool.
5 Must-Have Videos You Need to Promote Your Fitness Brand
Are you looking to revamp or add personality to your fitness brand? Ryan Snaadt, owner of Snaadt Media Group, shared a few tips on how to get started at IHRSA 2021 in Dallas.
How Your Members—and Club—Can Benefit from Wearable Tech
Wearables are creating the personalized experience that active consumers crave. Your gym can benefit from this technology.
Finding the Right Club Management Software Provider
At some point, growth or other factors might cause you to rethink your club management platform. Here’s what you might want to consider.
FAQ for Clubs Looking to Integrate User Experience Software
Fitness facilities should be all about the member experience. Here’s some insight into user experience software and how to keep your members happy and coming back.
Leveraging Your Club Software Platform for Optimal Results
The ABC User Summit highlights best practices across the operation.
Evolution of the Health Club Digital Ecosystem
Cloud-based software drives increasingly immersive user experiences across the spectrum.
Keys to Optimizing Club Software
Matrix Fitness gives us insight into how technology works to build tailored solutions.
Workflow Management Tools Spur Lead Generation and Retention
Having transparency throughout your organization and readily available insights speeds decision-making across the entire business, supporting proactive growth.
Apps Offer Clubs a Conduit to the Member-Centric Experience
Technology is playing an increasingly larger role in the member experience. Clubs need a versatile mobile app that prioritizes the member experience and solves basic administrative needs.
Fitness Space Design Geared to Outcomes
The crux of successful program-driven design lies in the ethos of the facility and—most importantly—the end user’s experience.
'CBI' Goes Behind the Scenes at Top Fitness Industry Companies
A glimpse behind the curtain at ABC Solutions, BeaverFit, HydroMassage, Life Fitness, SportsArt, and Technogym, and how they get the job done servicing the global health club industry.
MIT App Helps Businesses Quantify COVID-19 Risk, Safety
An online app can help shed light on what you can do in your health club facility to decrease the risk of COVID-19 spread by taking into account ceiling height, MERV filters, human behavior, and other factors that affect indoor spaces.
‘CBI’ Spotlights 3 Key Fitness Industry Suppliers
This month, three industry suppliers—Glory Star, Les Mills, and Precor—give insights into what they’re working on and highlight new innovations.
Taking Member Engagement to the Next Level
How the Total Fitness Experience empowers clubs to deliver proactive health and wellness training.
Is It Time to Upgrade Your Gym’s Technology?
There are no hard-and-fast rules regarding hardware and software replacement, but there are factors that can help you determine when the time to update is right.
Is Your CMS Programmed for the Health Club of 2021?
New times demand new tools. Is your club management software ready for the moment?
Digital Transformation Becomes a Lifeline for Health Clubs
While wearables and apps have been the hot tech topic in the past, member engagement takes center stage as the landscape radically shifts and member connections inside and outside the club become critical to survival.
Why Gyms Should Offer Robust Virtual Fitness Programming
Virtual fitness programming has been growing and the pandemic has supercharged its boom. What was once considered an optional extra for club operators is fast becoming a competitive imperative.
Health Clubs Must Embrace the Digital Revolution
The pandemic has accelerated the long-overdue move to a hybrid model. Here’s how to do it right.
The ‘Do-everything’ Digital Platform Is Here to Stay
To succeed in today’s environment, you need to deliver the ultimate member experience. This is the technology you need to make it happen.
Crystal Washington Talks Technology, Imagining the Future
Planning for the future right now can seem daunting, but don’t let it overwhelm you. Futurist Crystal Washington shares her outlook as we reimagine the future.
Why Health Clubs Need a Hardware Solution for Reopening
You’re rejoining an altered marketplace. Make sure you have the tools to meet the challenge. Here’s what you need.
Why Health Clubs Should Send Their Trainers to the Cloud
With the right digital tools for your personal trainers and coaches, you can maximize your most valuable assets.
Why All Gyms Need to Follow the Peloton Music Copyright Case
Ten music publishers sued Peloton for $150 million for violating music copyright law. What could this mean for the fitness industry?
How Gyms Can Create a Premium Home Streaming Experience
Here’s how to bring a high standard of visual and audible quality to your gym’s online content.
Coronavirus Conversations: Using Tech to Engage Staff, Members [WEBINAR]
Technology can keep your club’s community alive during the pandemic. In this webinar, SC Fitness’ José Teixeira shares tech strategies to engage your members and staff.
Implementing a Strategy to Convert Fitness Services to Virtual
As COVID-19 forces health clubs to close their doors, an alternative for keeping a steady flow of business has arisen. Learn how to make virtual exercises and classes available for members.
Fitness Industry Keeps World Moving During COVID-19 Pandemic
Health clubs and industry suppliers are coming together to help people stay active during the coronavirus crisis.
Is Your Digital Booking System Up to Standards?
Health clubs lose revenue when their booking systems fail to register appointments or are bogged down by too many pain points. Here’s how to get it right.
The Health Clubs Wearable Revolution Is Just Getting Started
Technology-driven group training has reinvigorated health club programming. Here’s why even HV/LP clubs need a wearables strategy.
Bringing the Biometrics Advantage to Your Health Club
It’s time clubs designed a hyper-personalization program to bond members with their brand. Here’s how tools such as body scanners can take your customer service to the next level.
The New Rules of Data Analytics for Health Clubs
Your CRM lead management must be actionable and responsive. Anything less is leaving money on the floor.
IHRSA 2020 Speaker Opens Window on Tomorrow in Tech
Crystal Washington, an author, futurist, and charming guide to all-things-internet, will “Imagine the Future” with the attendees of IHRSA 2020.
Wearables Continue to Transform the Fitness Industry
Club operators and personal trainers are leveraging fitness trackers to great advantage.
Is Your Health Club Keeping Up with Technology?
If your digital tools are obsolete, you’re putting yourself at a competitive disadvantage. Here’s how to keep pace.
How Your Gym Can Offer a Virtual Trainer for Every Member
On-demand training videos available on cardio units are changing the game in guided workouts. Here’s how to make them work for your facility.
Virtual Takeover Transforms Gym’s Cardio Floor
Equipment manufacturers are screening a series of exercise hits to debut at your health club.
Turn Your Health Club into a Digital Supergym
Today’s consumers want it all, from on-demand entertainment options to one-click transactions. Here’s how to give them the variety they look for.
How Digital Exercise Display Can Rev Your Gym’s Training Experience
Incorporate a stronger guided member program with a deep visual exercise library to outpace the competition.
How Health Clubs Can Solve Their ‘Infobesity’ Problem
Health clubs have become so good at collecting data that we have more than we can handle. Here’s your lifeline.
How Chatbots Can Boost Your Fitness Business
The technology is an increasingly popular communication tool for companies and consumers alike. But is it right for your health club?
Your Fitness Business Suffered a Data Breach. Now What?
You took all the right steps to protect your health club member’s data, but there was still a data breach. What do you do to minimize the damage?
How an Emerging Fitness Trend Can Become an Industry Threat
IHRSA's team keeps an eye on all possible threats and when the time comes, shares any actionable intelligence with you.
The Accuracy of Wearables Can Make or Break Your Programming
With these devices playing a larger role in critical SGT sessions, health club owners are voicing concerns about data reliability. Here’s what you need to know.
7 Ways to Protect Your Health Club From a Data Breach
Your gym has valuable information about your members. If something happens to this data, it can cost your business millions and hurt your reputation.
East Bank Club Stays Ahead by Embracing On-demand Workouts
The Chicago-based health club is beating virtual fitness class providers at their own game by creating their own streaming content—all tailored to their brand.
These Apps Help Health Club Operators Run Their Business
Six top health club industry professionals share their favorite business apps for marketing, management, and everything in between.
Why Health Club Owners Must Deliver Exertainment
Today’s consumers want seamless, user-friendly technology that mirrors their home entertainment options. Here’s how to give it to them.
Have We Made Health Club Customer Service Too Frictionless?
Technology needs to complement the personal touch, not replace it. A great health club member experience requires a balanced approach.
Why Your Gym Needs to Embrace Change (& the Latest Tech)
Change is hard, but not upgrading your gym’s software can lead to a competitive disadvantage.
Protecting Your Health Club Members’ Health & Data Privacy
HIPAA protects the security and privacy of individuals’ health information. Does your health club need to comply with these regulations? Here’s what you need to know.
Why Entertainment Options Are Necessary at Your Gym
Today’s gym members are demanding sophisticated exercise entertainment, like cardio machine touchscreens, a library of TV shows, and on-demand classes.
Using Chatbots, AI, & Virtual Reality in Your Fitness Business
Should your fitness business implement chatbots, artificial intelligence, or virtual reality? Here’s what you need to know.
How Technology Is Transforming the Health Club Locker Room
New digital tools are changing the look, feel, and cost of the usually more pragmatic club space.
Why Health Club Retention Requires a Technology Solution
Here’s how you can arm yourself with today’s top digital tools.
Can Your Health Club Brand Thrive in the ‘Glass Box’?
Here’s how your health club can ride the wave of meaningful technology.
Tapping into the Biometric Revolution in a Shifting Landscape
If you're thinking about incorporating biometric information into your health club, there are four principles you need to consider to help protect yourself.
Virtual Fitness Offers New Solutions to Old Problems
From live and recorded workout classes to onboarding new members, virtual fitness has a use for almost all needs.
How Your Club Management Solution Can Protect Your Club from Predators
Here’s how you can use technology to protect your members from dangerous predators.
Does the Americans with Disabilities Act Apply to Your Website?
Having an Americans with Disabilities Act-compliant website ensures that all people can access your site’s content and can prevent a lawsuit down the road. Here’s what gym operators need to know.
Fitness Apps Are Revolutionizing the Industry
The technology is taking fitness to new levels of hyper-personalization and hyper-socialization, all while tapping into new revenue.
Is Too Much Data Killing Your Health Club?
Don’t let the allure of big data stop you from using the right data. Here’s how you can find actionable data that turns leads into sales.
How to Turn Your Health Club Data into Revenue
Analytics are the key to improving your data literacy. How good are yours?
5 Ways Artificial Intelligence Can Transform Your Gym’s Sales
Artificial intelligence-assisted CRM may become your gym’s best sales tool—and sooner than you’d think.
Embrace Digital Tools to Boost Membership Sales at Your Gym
From geo-targeting to custom audiences, social media, CRM, and other digital tools have enhanced the membership sales process in endless ways.
Why Your Health Club Needs an App
Digital services can increase engagement, retention, and revenue. Here’s how to get connected.
Is Your Health Club Targeting These 5 Digital Goals?
Your club can boost engagement and retention with an integrative digital strategy. Here’s what to do.
How Technology Can Help You Get the Most Out of Your Equipment
New and developing technology in predictive asset management systems is just the tip of the iceberg for improving your gym—and your capex.
Embracing Data Standards a ‘Win-Win’ for Fitness Industry
The creation of a new data consortium comes from an old axiom: Regulate yourself before someone else regulates you.
How the Fitness Industry Can Conquer Digital Disruption
It’s time to take control of your health club’s tech strategy.
With Apps, Gyms—and Members—Move Beyond Brick-and-mortar
By increasing engagement and interaction with members, apps have become a critical business tool that can give your gym’s revenue the boost it needs.
How Gyms Can Take Advantage of the Biometrics Revolution
Creating a results-driven tech program can transform your fitness business.
Protecting Your Gym’s Member Data in a Digital World
Informed consent is critical to managing personal information safely—especially when it comes to biometric technology.
Taking Health Club Digital Engagement to the Next Level
At Crunch Fitness, engagement doesn’t stop when a member leaves the club.
How CRM Can Boost Your Health Club to New Heights
Software can help you provide meaningful and memorable member contact at every point, in real time.
How Health Clubs & Suppliers Are Crafting Seamless Experiences
Three leading fitness industry suppliers are pairing new technologies and systems to create a smooth exercise experience.
Data-based Fitness Assessments Help Gym Members Get Results
A wide variety of fitness assessments guide gyms and members to reach their health goals.
How Technology Can Turn Your Health Club Into a ‘Supergym’
How the right technology tools can create an exercise experience that will thrill your members.
Is Your Gym Taking Full Advantage of Automatic Billing?
If you only use automatic billing for membership dues, you’re missing opportunities to optimize your gym’s revenue streams.
The Global Fitness Industry Prepares for GDPR
The European Union’s new data protection policy has universal implications. Is your fitness business prepared to meet the new standards?
How Cloud Computing Can Supercharge Health Club Revenue
Tips to maximize opportunities through digital technology and bring your health club business to the next level.
The Importance of Data Collection for Health Clubs
Learn how to crunch the numbers to optimize revenue with these takeaways from an IHRSA 2018 session.
Anytime Fitness Benelux Eyes a New Digital Member Experience
AF Benelux is extending its in-club experience with a new app, which will provide digital personal training and an extensive workout library.
Should You Turn Your Facility into a ‘Smart’ Gym?
Here’s how machine learning and artificial intelligence can transform your business.
How Gyms Are Using Member Data to Increase Retention
The data that gyms are collecting about their members provide insights that can help minimize attrition. Here’s how four gyms make member data work for them.
Take Control of Your Health Club's Data
Overwhelmed by the information flow? Here's how to use all those numbers to grow your business.
How to Keep Resolution Busters from Busting Your Gym’s Bottom Line
It’s difficult to retain any member, let alone January resolutionists. This time of year, data software services and customer relationship management (CRM) become crucial.
Cloud-connected Sensors Are Helping Gyms Track Equipment Use
Well-placed sensors can provide valuable member- and asset-management information that has a significant impact on your gym’s operation and performance.
How Health Clubs Can Create Adaptive Digital Strategies
Digital strategies shouldn't have longevity, but rather change with the evolving landscape, says UK-based futurist and author Ben Hammersley.
Privacy & Fitness Technology: Securing Your Members’ Data Is Essential
If you're incorporating wearable device data into exercise classes, you need to make sure you're protecting the sensitive health information they contain.
Opinion: Health Clubs Must Weave Technology into the Fabric of Member Journeys
IHRSA Board Member Carrie Kepple explains why she thinks gyms should incorporate fitness-enhancing technology.
5 Ways Wearable Devices Can Turn Your PT Staff into Supertrainers
When personal trainers learn how to analyze data from wearable devices, they can provide tremendous benefits to clients in reaching their goals.
The Unlimited Potential of Cloud Computing for Gyms
Cloud computing can benefit your club's operations and member experience, likely in ways you hadn't even thought of.
How Fitness Technology Enhances Health Club Member Engagement
"The clubs that are going to be the most successful are the ones that integrate thoughtful digital strategies with the brick and mortar."
What Can Wearables Do for Your Health Club Members?
The latest generation of wearable fitness trackers are presenting data in a more meaningful way. And your club can leverage that data for members.
Strategic Technology Investment Can Yield Cost-savings for Health Clubs
Leading fitness industry experts agree that tech investments are key components to running a successful health club in today’s increasingly competitive market.
4 Reasons Health Clubs Should Invest in CRM Technology
Having a robust customer relationship management (CRM) system can help you improve the most critical aspects of your club's member experience.
3 Ways Wearable Integration Improves Health Club Member Experience
By incorporating wearable technology into your club, you can improve the member experience, contribute to ancillary sales, and boost retention.
3 Steps You Should Take to Protect Your Health Club’s Data
Odds are your club stores important data about your members and employees. Here are three steps to help you safeguard that data from theft.