Publications

The world has changed significantly and so has the fitness industry! As a result, the way we lead also has to change. Today, we need to be different—behave differently, stick together, and win every day.

Join Mark Miller, COO at Merritt Clubs, with nine locations in the Baltimore/D.C. area, as he explores the various ideas and ways to accomplish success in today’s world as we navigate the pandemic, mental health, rising costs, staff shortages, and other pressing industry issues. Learn to reinvent your leadership strategy and drive your organization for business growth and profits!

Learning Objectives:

• Uncover what it means to lead today

• What are the three or four key drivers today that impact business growth and success

• Learn how to lead your teams to stick together in the evolving business world

• Discover where execution fits in and why it seems so more difficult than it needs to be

• Walk away with a few ideas or tools that will help you lead better

Presenter Bio:

Mark Miller is the COO of Merritt Clubs with over 25 years of experience at the Senior Management level. He has a broad range of expertise including, club management, sales, revenue generation, personal training, programming, budgeting, and Cultural and service design in multi-company environments.

Mark has served 7 years as an Assistant Strength and Conditioning Coach for both the United States Bobsled and Skeleton Federation and The Washington Capitals Hockey Team. He has a B.S. Degree in Exercise Physiology from Salisbury University, where he graduated Cum Laude, a Master's Degree in Exercise Science in Health from George Mason University, and completed his sports medicine training at West Chester University. Mark also holds several certifications from the NATA, NSCA, and NSPA organizations.

Mark has spoken at several industry events including The IHRSA Institute, IHRSA Convention, MACMA, NEHRSA, Club Industry, and other shows locally and nationally. He trains and certifies other trainers, sits on a round table of Executives as both a chair and participant, and writes for industry magazines, as well as consults for other clubs and operations.