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CEO Fireside Chat Ignites Excitement for IHRSA 2024
Successful health and fitness industry leaders provided market insights, growth opportunities, and strategies that improved business the past few years.
Staffing
Putting People First
Club Fitness CEO and President Eric Schreimann oversees an ESOP (Employee Stock Ownership Plan) business that is also a community hub.
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16 Recruiting Best Practices for Hiring & Leading Great Staff
Your employees can mean the difference between a successful and a failing fitness business. Ensure you are following these best practices for hiring, training, and developing your staff.
Navigating the Great Talent Migration in the Fitness Industry
Solve staffing problems by getting to know your current staff’s desires! Alex Castro, J.D., and Adam Sloustcher, J.D., from Fisher & Phillips, LLP, share a few ways to solve staffing shortage challenges in the fitness industry.
Research Reports & Publications
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Staffing Challenges and Opportunities in the Fitness Industry
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How to Lead Your Personal Training Team to Profits [WEBINAR]
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Employment Law Basics for Club Operators: Recruiting and Hiring
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Employment Law Basics for Club Operators: Firing an Employee
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Employment Law Basics for Club Operators: Employment Policies
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14 Best Practice Guidelines for Aquatics, Pools, & Hydrotherapy
While aquatic facilities can be a huge asset and an important way to differentiate your business from competitors, it is important that all facilities be well-run, properly supervised, clean, and appropriately maintained.
Talks & Takes: Retaining Your Team, Human Connection, & More
This month’s episode discusses hot topics surrounding the fitness industry including retaining good team members, what Americans look for in a new gym, and more.
Talks & Takes: Abbreviated Fitness & Staffing Shortages
Hosts, Brent Darden, Bill McBride, Blair McHaney, and Sara Kooperman, shared their thoughts on abbreviated fitness, the Olympic impact, fitness as a lifestyle, and more!
9 Key Considerations for Diversity & Inclusion Initiatives
Developing a strong diversity and inclusion strategy for your health club can help boost team performance and innovation.
Vaccine Policy Considerations for Health Club Staff
As more Americans receive their vaccine doses, club operators will have to consider a number of issues around the vaccine for both staff and visitors. This article collates insights and perspectives, things to consider in determining whether to mandate versus encourage vaccines.
Coronavirus Resources for Health Clubs
A comprehensive list of all IHRSA resources created to help health clubs navigate the coronavirus outbreak. This page will be updated regularly.
Key Operational Questions Before Reopening Your Health Club [LIST]
We’ve put together a list of key questions to consider as you begin to navigate your operational strategy when opening your business following COVID-19 closures.
5 Takeaways from IHRSA's Group Exercise Ask Me Anything (AMA)
Group exercise specialist and industry leader Ingrid Knight-Cohee answered user-submitted questions live on the IHRSA Forum about group fitness operations during the coronavirus pandemic. Here are our top five takeaways.
The New Normal: Operating Your Health Club During a Pandemic
Fitness industry expert on standards, Paul Eigenmann, sat down with us to discuss how clubs can operate most effectively during and after a global outbreak.
HV/LP Reopening Strategies Webinar: Your Questions Answered
We have more answers to your cleaning & facilities, staffing, and membership questions.
Curated Strategy & Finance Resources for Your Health Club Staff [LIST]
These strategy and finance webinars, e-books, and articles are designed to strengthen your staff’s knowledge and strategic thinking during these uncertain times.
Curated Hiring & Training Resources for Your Health Club Staff [LIST]
A selection of resources on employee hiring, training, and retention designed to help your human resources team keep their skills sharp while your club’s business is disrupted.
Coronavirus Conversations: Using Tech to Engage Staff, Members [WEBINAR]
Technology can keep your club’s community alive during the pandemic. In this webinar, SC Fitness’ José Teixeira shares tech strategies to engage your members and staff.
Curated Sales & Marketing Resources for Your Health Club Staff [LIST]
Check out our selection of sales and marketing webinars, e-books, and articles that your staff can use to strengthen their skills while your health club’s doors are closed.
Curated Member Retention Resources for Your Health Club Staff [LIST]
We’ve put together our top webinars, e-books, and articles on health club member retention so your staff can strengthen their skills while your doors are closed.
Navigating Health Club Staffing During Coronavirus Closures
As payrolls take a hit, explore your options before planning your health club’s path forward.
Understanding the Families First Coronavirus Response Act
The Families First Coronavirus Response Act includes mandatory employer-provided emergency sick pay and emergency paid family leave for certain circumstances related to COVID-19. Learn about the law that takes effect on April 1.
Coronavirus Conversations: Legal FAQ & Staffing Operations [WEBINAR]
Two industry experts address legal, operational, and staffing concerns health clubs are facing during the coronavirus pandemic.
Netflix Exec to Lead Gender Inequality Talk at IHRSA 2020
Michelle P. King, director of inclusion at Netflix, will discuss gender inequality in the workplace at the 11th Annual IHRSA Women’s Leadership Summit, sponsored by Club Automation.
Teach Your Health Club Trainers to Sell, Service, & Thrive
Give your health club trainers the tools they need to recruit and maintain clients.
Gym Boss or Worker: Who Benefits from 2019 Legislative Trends?
Take a look at the trends sweeping the country. These changes to employment law are impacting health clubs and businesses in every industry.
Winners vs. Warriors: Building a Group Exercise Dream Team
The secret to building a group exercise “dream team” is by turning the “winners” into “warriors.”
Find the Right Talent for Your Gym in a Tight Labor Market
Many health clubs rely on IHRSA’s newest research to gain insider knowledge on employee compensation and benefits. Here’s how the report has helped gym owners make the perfect hire.
Hire & Retain Your Personal Training Dream Team
A motivated personal training team can boost sales revenue and membership at your health club—but creating and fostering such a group can be a challenge.
Welcome Desk Boot Camp: Training Your Gym’s Front-line Staff
Your gym’s welcome desk staff plays a vital role when it comes to customer experience. Here’s how you can train your employees to turn members into raving fans.
How Should You Compensate Group Exercise Instructors?
Clubs need to think carefully about how to structure the compensation for group exercise instructors.
Tap into Your Health Club Staff’s Entrepreneurial Spirit
By promoting an entrepreneurial mindset, you’ll empower your team to build relationships and boost sales.
Presenting the 2019 IHRSA Rising Stars
IHRSA and CBI are pleased to introduce 22 of the industry’s most accomplished and promising young fitness professionals.
How to Strategically Onboard Personal Trainers at Your Gym
Finding and keeping personal trainers isn’t easy. Newtown Athletic Club’s Kate Golden shares insightful tips on how to set up new trainers for success.
Investing in Your Health Club’s Staff Pays Off
Happy and engaged employees can reap benefits for your club in many ways. Here’s how to build a foundation for staffers’ success.
The Health Club CEO Shaking Up Fitness Industry Stereotypes
In-Shape CEO Francesca Schuler is here to challenge your preconceptions about fitness industry employees, career paths, and leaders.
Understanding How the IRS Classifies Your Group Exercise Instructors
Many health clubs don’t understand how to properly classify and compensate their group exercise instructors. Often it comes down to how much autonomy the instructors have.
8 Ways to Protect Your Health Club's Trainers and Clients
How close is too close? Keep your trainers and clients safe by following our guidelines for building and maintaining professional working relationships.
Handling Employee Discipline at Your Health Club
When an employee’s behavior requires corrective action, progressive discipline is crucial.
Member Exclusive
3 Steps to Building a Fierce People Culture in Your Gym
Learn how to take the pulse of your gym and jump into building a fierce people culture.
What's Your Leadership Communication Style?
Understanding how you, and your employees, communicate is vital to your success as a leader—especially in the fitness industry.
3 Ways Your Gym Can Create a Supportive Workplace for Women
We asked five fitness industry leaders (who just so happen to be women) to share their thoughts on how gyms can foster a supportive environment for female employees.
To Grow Personal Training Revenue, Teach Staff to Create Positive Experiences
At Healthtrax Fitness & Wellness, personal trainers are educated about the importance of member experience and its impact on the bottom line.
Employee Benefits: How Does Your Health Club Compare to the Competition?
Wondering where your club stacks up? These findings from the IHRSA Health Club Employee Compensation & Benefits Report will give you an idea.
Who Is Responsible for Delivering Stellar Customer Service at Your Health Club?
Every person on your staff plays a role in customer service, but some positions—like fitness instructors—are more important than others.
Unleashing Your Health Club Team’s Talent
The extra time it takes to develop your team's talent pays off dividends. And it starts during the hiring process.
Key Findings from the IHRSA 2017 Health Club Employee Compensation & Benefits Report
“Payroll is one of the largest expenses among health clubs, as hiring and investing in staff plays a critical role in serving and retaining members."
13 Unique Employee Benefits Offered by Top Companies
One thing top employers—including fitness businesses—excel at is learning the needs of their employees. And once they know what benefits, services, and perks their employees are looking for, they take the necessary steps to meet those needs.
Health Club Employee Engagement: A Leadership Commitment
How many of your health club’s employees are truly engaged at work? Unfortunately, it may be fewer than you’d think.
Strategies to Improve Your Gym’s Employee Retention Using Feedback
No club operator looks forward to conducting an exit interview, but they can provide invaluable feedback that you can use to improve staff retention.
What Qualities Should You Look for in a Health Club Manager?
Your health club manager sets the standard for the rest of the team. Make sure you're hiring someone with the right attributes.
How to Determine if an Employee Is the Right Fit for Your Health Club
When interviewing a candidate, you should consider person-to-job fit and person-to-organization fit. Our HR expert explains how to do just that.
How to Retain Health Club Members When a Popular Instructor Leaves
It's always difficult when a beloved instructor leaves your club. But there are some steps to ensure a smooth transition for members and staff.
Who Should Manage Your Health Club's Facebook Account?
Many independent clubs take an all-hands-on-deck approach to roles. While that works for some positions, it's important to select a point person to run your Facebook page.
How to Empower Your Health Club Managers and Engage Your Employees
You work hard to recruit and hire the best staff for your club. But if you don't have a strategy to engage and empower staff once they're on board, employee retention will suffer.