Online-ex in Action
Among the commonalities of club-provided, online-ex programming: It may consist of prerecorded sessions or live-streamed classes. It may feature professional trainer-performers or the instructors and classes at one’s own club. It’s generally offered both to club members and to nonmembers. Clubs may assess a fee or offer it as a value-added perk.
The content can be accessed by virtually all common digital devices, e.g., computers, tablets, smartphones. Most firms offer a large variety of classes, which are updated regularly. Additional club-level technology and staffing requirements are nominal. The systems are cloud-based.
“Offering streaming workout options gives your members the convenience, flexibility, and instant access they desire, and have become accustomed to, in today’s digital age,” says Garrett Marshall, the divisional CEO of Fitness On Demand, in Chanhassen, MN, a virtual-exercise pioneer.
Pure Fitness, a San Diego, CA–based chain that operates facilities throughout Asia, has begun airing online classes for MyYoga, using Fitness On Demand, and is pleased with members’ reactions and the results.
“It’s been well received, especially among busy professionals and business travelers,” says Meech Apsden, the director of group fitness for Pure Group International, in Hong Kong.
The company charges an additional fee for the service.
“It’s all about accessibility and providing added value to our members, and another touch point with our customers,” says Apsden. “The digital world is all about being able to stay connected with our customers—anytime, anywhere, and everywhere.”
Jen Zygmunt, the senior vice president of sales and marketing for Wellbeats, based in Maple Grove, MN, notes that, “Members are more loyal to a club when their membership extends outside its four walls.” And that’s true even when the clientele consists of doctors and nurses.
Agnesian HealthCare, a nonprofit integrated healthcare system in Fond du Lac, WI, maintains a gym for the hospital’s staff, and provides them with Wellbeats options—both on-site and online.
“They absolutely love it,” says Wellness Coordinator Janelle Baldwin. The offerings, she reports, provide users with a consistent, high-quality, professionally sound, and rewarding exercise experience.
The on-demand version, she indicates, is particularly popular with working moms on the staff—“if they have to stay at home with a sick child, for example, they don’t have to miss a workout—and [it’s used] by all team members when they’re traveling or on vacation.”