Educating health club staff has long been a priority for club operators. Unfortunately as clubs worldwide have been forced to close due to the coronavirus pandemic, many have made the difficult decision to furlough or lay off staff. But others, thanks to their financial position or their government’s economic aid, have been able to keep some or all staff on the payroll.
Regardless of where your business falls on this spectrum, IHRSA is here to help you build your knowledge and educate your staff. This article is the first in a series designed for you to share with your staff members who will benefit from it most. Our hope is that by strengthening your staff’s skills, you will be able to hit the ground running when business returns to normal.
Below, you’ll find our curated selections designed to provide a well-rounded understanding of health club member retention. These webinars, e-books, toolkits, and articles are currently available for free—whether you’re an IHRSA member or not.