How to Retain Health Club Members When a Popular Instructor Leaves
It's always difficult when a beloved instructor leaves your club. But there are some steps to ensure a smooth transition for members and staff.
HFA Staff
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New Tech Features Enhance Stationary Bikes’ Value and Appeal
These are not your mother's stationary bikes. New offerings include streaming entertainment, bluetooth connectivity, and heaps of user data.
7 Success Factors That Lead to a Thriving Personal Training Career
We asked three of the industry’s best-known and most accomplished personal trainers to share the secrets to their success.
Incentivizing Health Club Member Participation in Non-dues Programs
Increase retention and membership value by incentivizing health club member participation in non-dues programs.
Free Weight Manufacturers Get Creative to Appeal to Personal Trainers
With an increasingly wide variety of fitness products, free weight manufacturers are getting creative to capture personal trainers' attention.
Improve Health Club Member Loyalty with The Net Promoter Score
Participate in an IHRSA-conducted survey in partnership with The Retention People (TRP), a major research firm specializing in health club member retention and loyalty. IHRSA member clubs can participate in the IHRSA-TRP member loyalty survey at no cost.
Tracking Club Performance On an Ongoing Basis is a Must for Any Savvy Club Operator
In partnership with IHRSA, STR’s benchmarking platform provides the club industry with ongoing findings and insights into club operations and market growth.